These Terms of Service (“Terms”) govern your access to and use of the QuantaTradeAI platform, website, and related services provided by QuantaTradeAI (“Company,” “we,” or “us”). By creating an account or using any QuantaTradeAI Services, you (“User” or “you”) agree to be bound by these Terms, as well as our Privacy Policy and any additional guidelines or policies provided to you. If you do not agree with these Terms, you must not use our Services.
Please read these Terms carefully, as they contain important information regarding your legal rights, remedies, and obligations. They include various limitations and exclusions, and a clause that governs the jurisdiction and venue for disputes.
1. Account Registration and Eligibility
- 1.1. Eligibility Requirements: To register for a QuantaTradeAI account or use our Services, you must be at least 18 years old (or the age of majority in your jurisdiction) and have full legal capacity to enter into a binding contract. You must not be a person barred from using such services under the laws of any applicable jurisdiction (for example, due to economic sanctions or regulatory restrictions). By opening an account, you represent and warrant that you meet these eligibility requirements. We may ask you at any time to provide proof of age or identity to verify compliance with this section.
- 1.2. Personal Account and KYC Verification: Each user is allowed to create only one account for personal use. When you register, you agree to provide accurate, current, and complete information about yourself as prompted by our registration and Know Your Customer (“KYC”) procedures. This information includes, but is not limited to, your real name, contact details, and identification documentation. You agree to promptly update any information that becomes inaccurate or outdated. You also consent to our KYC and identity verification process, which may involve providing additional documents, a “selfie” or live photograph for facial recognition, and undergoing screening against sanction or watchlists. Account approval is contingent on successful completion of these verification steps to our satisfaction. We reserve the right to reject an application or to close an account if KYC/AML requirements are not met or if we have reason to suspect fraud or illicit activity.
- 1.3. One Account Policy & No Shared Accounts: You may not maintain multiple accounts or open an account on behalf of someone else (other than in the case of authorized institutional or corporate accounts, which must be approved separately). Each individual or entity is generally limited to one account, unless expressly permitted in writing by us. You also agree not to share access to your account with any other person. Account credentials must be kept secure and confidential. You are responsible for all activities that occur under your account, whether or not you authorized them. If you suspect that your account or password has been compromised, you must notify us immediately.
- 1.4. Prohibition on Circumventing Restrictions: You agree not to use any techniques to bypass account or usage limitations put in place by QuantaTradeAI. This includes prohibitions on using VPNs, proxies, Tor, or other methods to obscure your location in order to access the Service from a region where it is not offered or to create multiple accounts. If you are restricted or banned from the platform (for example, due to geographic restrictions or a prior misconduct), you must not attempt to re-register under a different name or by using false information. Any attempt to circumvent these rules is a violation of these Terms and may result in immediate termination of all related accounts and forfeiture of any rights or benefits (such as referral bonuses or promotional credits).
- 1.5. Institutional Accounts: If you are not an individual but a company or institutional entity seeking to use QuantaTradeAI, you must contact us to establish an institutional account. Institutional accounts may have additional onboarding requirements (including corporate KYC/KYB documentation, proof of authorization for the account operator, etc.) and may be governed by supplemental terms. If there is a conflict between these Terms and the supplemental terms for institutional clients, the supplemental terms shall prevail for that account.
2. Account Use and Platform Rules
- 2.1. Acceptable Use: You agree to use the QuantaTradeAI platform and Services only for their intended purposes and in compliance with all applicable laws and regulations. You will not use the Services in ways that: (a) violate any law, regulation, court order, or contractual duty; (b) infringe or misappropriate the rights of any third party (including intellectual property rights, privacy rights, or proprietary rights); or (c) interfere with or disrupt the integrity or performance of our platform. Examples of prohibited activities include, but are not limited to: using the platform to launder money or finance terrorism, engaging in abusive or manipulative trading practices (such as wash trading or pumping schemes), attempting to hack or gain unauthorized access to our systems or other users’ accounts, deploying automated scraping or unfair bots not approved by us, or transmitting any malware or harmful code.
- 2.2. Platform Integrity: You must not abuse, exploit, or interfere with the QuantaTradeAI infrastructure. This means you will not attempt to circumvent any security or authentication measures, test the vulnerability of our systems without authorization, or overload the platform (e.g., with a denial of service attack or excessive automated requests). Any such behavior will not only result in account termination but may also be reported to law enforcement authorities if it involves criminal acts.
- 2.3. Communication and Conduct: When interacting with our community features or personnel (for example, discussion forums, support chats, or social media channels), you agree to behave respectfully and lawfully. Harassment, hate speech, threats, or impersonation of QuantaTradeAI staff or other users is strictly prohibited. We reserve the right to moderate, edit, or remove any content you post on our platform that violates these standards or is otherwise deemed inappropriate.
- 2.4. Third-Party Integrations: The QuantaTradeAI Service may allow you to connect to third-party exchanges, wallets, or bank accounts. If you use these features, you must ensure that you comply with the third parties’ terms of use as well. We are not responsible for any third-party services, and your use of them is at your own risk. For example, if you provide API keys to connect an exchange, you must follow that exchange’s API rules and security guidelines. We act solely as an agent executing your instructions on those external platforms and are not liable for their performance or any errors originating from them.
- 2.5. Maintenance and Downtime: We strive to keep the QuantaTradeAI platform operational 24/7, but we may need to suspend or limit the Services occasionally for maintenance, updates, or upgrades. We will endeavor to provide advance notice for scheduled maintenance and to minimize disruption. However, in emergency or force majeure situations (such as cyber-attacks, significant volatility, or system failures), we may perform unscheduled maintenance or suspend trading without prior notice to ensure the security of the platform. You acknowledge that occasional downtime is an inherent risk of online services and agree that we are not liable for any losses or inconvenience caused by planned or unplanned system outages.
3. Financial Terms, Fees, and Refund Policy
- 3.1. Services and Fees: QuantaTradeAI may offer both free and paid Services. Certain advanced features (for example, access to our AI-driven automated trading strategies or hedge-fund-style pooled investment products) may require a paid subscription or service fee. All applicable fees (such as subscription fees, performance fees, transaction fees, or withdrawal fees) will be disclosed to you in the platform or during the process of executing a transaction. By using a Service that incurs a fee, you agree to pay the quoted fee. Fees may be updated from time to time, and new fees may be introduced for new features, but no fee changes will apply retroactively to transactions or periods that have already been paid for.
- 3.2. Payment Methods: You must provide a valid payment method (such as a credit card, debit card, bank account, or cryptocurrency wallet) to pay any fees or subscriptions. You authorize us (and our designated payment processors) to charge your provided payment method for all applicable fees. If your payment method fails or is past due, we may suspend or revoke your access to paid features. It is your responsibility to ensure your payment information is up-to-date to avoid interruptions in Service.
- 3.3. No Refunds: All sales are final. Payments you make for QuantaTradeAI Services (including subscription fees and any other charges) are non-refundable, except where required by law or expressly stated otherwise in writing by us. This means that once you have been charged for a subscription period or service, you will not be entitled to a refund of that fee if you decide to stop using the Service or if you encounter any issues. QuantaTradeAI provides a free trial or extensive service description (if applicable) to help you make an informed decision before subscribing. By proceeding with a payment, you acknowledge that you understand and agree to this no-refund policy.
- 3.4. Cancellation of Subscription: You may cancel a paid subscription at any time. If you cancel, you will retain access to the subscribed Services until the end of the period you have paid for (e.g., through the remainder of the current billing cycle or month). Your subscription will not renew after that period, and you will not be charged further. However, no pro-rated or partial refunds will be given for the unused portion of the subscription term. For example, if you cancel in the middle of a month for which you already paid, you can continue to use the service until the month’s end, but you will not receive money back for the days remaining in that month. To cancel, you must follow the instructions in your account settings or contact our support team. The cancellation will be effective as of the next billing cycle.
- 3.5. Upgrades, Downgrades, and Changes: If we offer different tiers of service, you may have the option to upgrade or downgrade your plan. Downgrading may cause loss of access to certain features or limits (without refund for the prior higher plan). Upgrading will incur the new higher fee, often pro-rated for the remainder of the current period if done mid-cycle. All such changes will be clearly explained at the time you make them.
- 3.6. Chargebacks and Disputed Payments: If you dispute a payment (e.g., by initiating a chargeback with your bank or card issuer) that is found to be valid and authorized, we reserve the right to terminate your account or take legal action. Chargebacks that are unjustified are considered fraudulent. If you have an issue with a charge, we encourage you to contact our support first to resolve it amicably.
4. Investment Risk Acknowledgment and Disclaimers
- 4.1. General Risk of Trading: You understand and acknowledge that investing and trading in cryptocurrencies, digital assets, or any financial instruments involves a high degree of risk. Markets for these assets are highly volatile and can experience rapid price fluctuations. By using QuantaTradeAI’s trading Services or following its AI-generated strategies, you accept all risks associated with such activities, including the possibility of losing some or all of your invested capital. Past performance is not a guarantee or predictor of future results. No matter how consistent a strategy or the AI’s historical track record may be, it can incur losses under different market conditions. You agree that you will not hold QuantaTradeAI responsible for market losses that you incur.
- 4.2. Automated and AI-Driven Trading Risks: QuantaTradeAI offers automated trading through algorithms and artificial intelligence. While automation can execute trades at high speed and scale, it also carries unique risks:
- Technical Failures: Automated systems might fail due to software bugs, glitches, AI misjudgment, exchange outages, network disruptions, or power failures. Such failures could prevent the execution of orders, cause duplicate orders, or result in missed opportunities and unexpected losses.
- Strategy Limitations: The AI strategies and models are developed based on historical data and certain market assumptions. There is no guarantee that these strategies will perform well in the future or in all market scenarios. Unexpected market conditions (such as unprecedented volatility, lack of liquidity, flash crashes, or regulatory events) may result in the AI making suboptimal decisions, causing losses.
- Slippage and Execution Risk: Automated trading may place orders that execute at a different price than intended due to slippage (price movement between order submission and execution). In fast-moving markets or with large order sizes, slippage can be significant, meaning you might buy higher or sell lower than expected.
- Monitoring: Although our system is automated, it is not a “set and forget” guarantee of profit. You, the user, should still monitor your account and positions. There is a risk that the automation could behave unexpectedly; you are responsible for overseeing and intervening (for example, by stopping the trading bot) if you notice issues. QuantaTradeAI is not liable for losses incurred while you were not actively monitoring your account.
- Limited Recourse: If an automated trade is executed incorrectly (for example, due to a platform error) and causes a loss, QuantaTradeAI’s liability may be limited as described in the “Limitation of Liability” section of these Terms. We will attempt to correct genuine errors within our control, but we do not compensate for market losses outside our control or losses inherent to strategy risks.
- 4.3. Margin and Leverage Risks: If QuantaTradeAI’s platform supports margin trading or leveraged positions (either on our platform or via connected third-party exchanges), you acknowledge additional risks inherent to trading with borrowed funds:
- Magnified Losses: Trading on margin means you are amplifying your positions with borrowed assets. While this can increase potential gains, it equally magnifies potential losses. A small market move against your position can result in significant losses, possibly exceeding your initial deposit.
- Margin Calls and Liquidation: You must maintain sufficient collateral in your account to support your leveraged positions. If the value of your collateral falls below required maintenance levels, you may receive a margin call (a demand to deposit more funds or reduce positions). If you do not promptly meet a margin call, your positions may be automatically liquidated (sold off) at a loss to prevent further debt. QuantaTradeAI or the third-party exchange has no obligation to notify you before liquidating in such cases, though we strive to provide real-time margin status indicators.
- Debt Obligation: If after liquidation your account still has a negative balance (i.e., losses exceeded your collateral), you will be liable for repaying the remaining debt to us or the respective exchange. QuantaTradeAI may pursue collection of any such debt, and you agree to repay any owed amounts immediately. We strongly recommend you fully understand how margin works and carefully consider whether it is suitable given your financial condition and risk tolerance.
- 4.4. No Investment Advice; Personal Responsibility: All information provided by QuantaTradeAI — including market analysis, AI strategy outputs, performance dashboards, or any communication from our team — is for informational purposes only. QuantaTradeAI is not a registered investment advisor, broker-dealer, or financial planner, and no aspect of our Services constitutes professional investment advice or an individualized investment recommendation. You alone are responsible for evaluating the merits and risks associated with the use of our Services before making decisions based on output from the platform. If you need advice tailored to your particular financial situation, you should consult a licensed financial advisor. By using our platform, you acknowledge that any trading decisions you make are made voluntarily and at your own risk. You agree that you will not hold QuantaTradeAI or its officers, directors, employees, or agents liable for any trading decisions or actions taken (or not taken) in reliance on any information or tools provided through the Services.
- 4.5. Not a Fiduciary: QuantaTradeAI provides a technology and service for trading automation and portfolio management, but we do not establish any fiduciary relationship with you. Using our Services does not make us your broker, agent, or trustee. We have no discretionary authority or control over your personal investment decisions outside of the automated systems you choose to engage. QuantaTradeAI is not a fiduciary by virtue of any person’s use of or access to the platform or content. This means we have no legal obligation to act in your best interests in the manner that an investment advisor or fiduciary might; however, we do strive to align our interests with users’ success. You should not rely on QuantaTradeAI to make or change decisions for your financial situation – those remain firmly with you.
- 4.6. No Guarantee of Results: While QuantaTradeAI may provide projections, analytics, or past performance data (for example, backtesting results or historical return figures for certain strategies), there is absolutely no guarantee that using the Service will result in profits or avoid losses. All trading and investment outcomes are subject to market risk. Any examples of success stories, return on investment, or profitability on our website or marketing materials are for illustrative purposes and do not represent typical or guaranteed results. You accept that your portfolio may perform differently (and potentially much worse) than any advertised averages or benchmarks.
- 4.7. Hedge Fund and Pooled Investment Risks: If QuantaTradeAI offers a pooled investment product (sometimes described as a “hedge fund” style model where user funds are aggregated and managed collectively by our AI or traders), you acknowledge additional risks:
- Potential Fund Drawdowns: The value of the pooled fund can go down as well as up. “Drawdown” refers to a peak-to-trough decline during a specific period. Significant drawdowns are possible, especially in volatile market conditions. There is a risk that the fund could incur a large drawdown that takes a long time to recover or may never fully recover.
- Loss of Principal: There is no guarantee of principal protection. In adverse scenarios, it is possible to lose the entirety of your contributed capital. Before participating, you should carefully read all offering documents or supplemental terms that describe the strategy, restrictions on withdrawals, and risk factors of that fund.
- Limited Liquidity: Such pooled investments might have limited windows for contributions or redemptions (for example, only allowing withdrawals monthly or quarterly). This means you might not be able to withdraw your funds immediately on demand and could be exposed to market risk until the next withdrawal window.
- Management Discretion: The managers (or AI algorithms) typically have broad discretion to adjust strategies, allocations, or risk exposure within the parameters of the fund’s mandate. Their decisions will affect all investors in the pool. By participating, you trust their methodology and accept the risk that their decisions could result in losses for the fund.
- 4.8. Market and Regulatory Risks: The cryptocurrency and digital asset markets are subject to various external risks outside the control of any one platform or participant:
- Market Volatility: Crypto markets can experience extreme price swings in short periods. Events such as news announcements, changes in investor sentiment, technological developments, or macroeconomic trends can cause rapid and significant changes in asset values. Such volatility can be exacerbated if you are using leverage (see 4.3 above).
- Liquidity Risk: Some crypto assets or trading pairs may have low liquidity, meaning it could be difficult to execute large orders without substantially affecting the price. In a thin market, you may not find a buyer or seller for your asset at the expected price in a timely manner. This can lead to large spreads, slippage, or even inability to exit a position, especially during market stress.
- Regulatory/Legal Uncertainty: Cryptocurrency regulations vary by jurisdiction and are continuously evolving. Government agencies might impose restrictions, ban certain activities, or declare certain tokens as securities or otherwise regulated instruments. Regulatory actions (such as an outright ban on crypto trading or stricter investor qualification requirements) could limit or make it illegal for QuantaTradeAI to continue to offer some or all of its Services in certain regions. They could also lead to market disruptions or loss of asset values (e.g., if a government bans crypto exchanges, you might lose access to markets or the value of some assets could plummet).
- Taxation: Profits from trading may be subject to taxes depending on your jurisdiction (e.g., capital gains tax). It is your responsibility to understand the tax implications and comply with them. Tax laws and interpretations can change, potentially affecting your after-tax returns.
- Political and Economic Risk: Broader events like economic recessions, geopolitical conflicts, pandemics, or significant changes in monetary policy can indirectly affect crypto markets. For instance, economic crises might lead to sudden shifts in liquidity as investors move assets around.
- Legal Accountability: You are responsible for using our Services in compliance with all applicable laws. If laws change or if your circumstances change such that your use of QuantaTradeAI becomes legally restricted (for example, if you move to a region where crypto trading is not allowed), you could face legal consequences for continued use. QuantaTradeAI reserves the right to terminate or freeze accounts that may be in violation of law or regulatory requirements, and such actions could occur without prior notice to you if required by urgent legal circumstances.
- 4.9. No Insurance or Guarantee: Funds held or traded through QuantaTradeAI are not insured by any government agency. Unlike money deposited in most bank accounts, cryptocurrency assets are generally not covered by FDIC, SIPC, or equivalent protections. If we or any third-party we integrate with (such as an exchange or custodial wallet provider) were to experience a security breach, hack, insolvency, or other failure, your assets could be at risk. While we take strong security measures (outlined elsewhere), the risk is not zero. You should not invest funds you cannot afford to lose, and consider whether you should spread risk across different platforms or storage methods.
By using QuantaTradeAI, you confirm that you have read and understood these risk disclosures. You agree that QuantaTradeAI has sufficiently informed you of the risks and that under no circumstances will QuantaTradeAI be liable for any losses or damages incurred by you as a result of using our platform or following our automated strategies, beyond any remedies explicitly provided in these Terms.
5. No Warranties; Platform Provided “As Is”
QuantaTradeAI provides the Services on an “as is” and “as available” basis, without any representation or warranty of any kind, whether express, implied, or statutory. To the maximum extent permitted by applicable law, we specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that:
- The platform will be uninterrupted, timely, secure, or error-free.
- The results obtained from use of the Services (e.g., trading returns or accuracy of signals) will be effective, reliable, or meet your expectations.
- Any errors or defects in the Services will be corrected immediately.
While we strive for accuracy, we do not warrant the completeness or correctness of any information provided on the platform. Market data, pricing information, or analytics we provide may be sourced from third parties or calculated based on algorithms, and we do not guarantee its accuracy or availability at all times. You acknowledge that any reliance on such information is at your own risk.
Downloadable software or tools are used at your own discretion— you are responsible for any damage to your computer system or loss of data that results from the download or use of any such material obtained through our Services.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such cases, any implied warranties are limited to the minimum scope and duration permitted by law.
6. Limitation of Liability
To the fullest extent permitted by law, in no event will QuantaTradeAI or its affiliates, or their respective officers, directors, employees, or agents, be liable for:
- Any indirect, special, incidental, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or in connection with your use of (or inability to use) the Services. This is applicable even if we have been advised of the possibility of such damages.
- Any loss or damage which may be incurred by you as a result of: (a) any reliance placed by you on the completeness, accuracy, or existence of any information, or as a result of any relationship or transaction between you and any third party (such as an exchange or bank) whose link or service appears on our platform; (b) any changes, interruptions, or permanent cessation of the Services or any features thereof; (c) the deletion of, corruption of, or failure to store any data (including mis-execution of transactions) maintained or transmitted by or through the platform; (d) your failure to keep your account information or login credentials secure and confidential; or (e) unauthorized access or alteration of your transmissions or data (unless caused by our gross negligence or willful misconduct).
In jurisdictions where exclusion of liability for consequential or incidental damages is not permitted, our liability is limited to the minimum extent permitted by law.
Cap on Liability: To the extent that a liability is not lawfully excluded by the above provisions, and where law permits, the total aggregate liability of QuantaTradeAI and its affiliates to you for all claims arising from or related to the Services or these Terms shall be limited to the amount of fees you paid to QuantaTradeAI in the twelve (12) months immediately preceding the event giving rise to the claim. If you have paid no fees (for example, if you are using a free service), our total liability to you for any damages shall not exceed a nominal sum of $100 (or the equivalent in local currency).
This limitation applies regardless of the legal theory on which a claim is based (contract, tort, negligence, strict liability, or any other basis) and even if an exclusive remedy provided in these Terms is found to have failed of its essential purpose.
7. Indemnification
You agree to indemnify and hold harmless QuantaTradeAI, its affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, losses, liabilities, damages, expenses, and costs (including reasonable attorneys’ fees) arising out of or related to:
- Your violation of these Terms or any applicable law or regulation;
- Your misuse of the Services or infringement of any rights of a third party (including intellectual property rights or privacy rights);
- Any dispute between you and a third party (for example, a dispute with an exchange, a payment provider, or another user) arising from your use of the platform;
- Any content you submit to the platform (such as user feedback, posts, or communications) that causes harm to a third party or violates law.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter). In such case, you agree to cooperate with our defense of those claims. You must not settle any claim in a manner that binds QuantaTradeAI or creates obligation for us without our prior written consent.
Your indemnification obligations will survive any termination of your relationship with QuantaTradeAI or use of the Services.
8. Intellectual Property and License
- 8.1. Ownership: All content, software, technology, materials, and intellectual property available on or through the QuantaTradeAI Services are owned by QuantaTradeAI or its licensors, and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. This includes (but is not limited to) the QuantaTradeAI logo and brand, the design and layout of our web/mobile app, our algorithms and trade strategies, the compilation of content on our site, and any documentation or support materials. QuantaTradeAI™ and any related logos or names are trademarks or service marks of our Company. You are not granted any ownership rights in these intellectual property assets by using our Services.
- 8.2. User License: Subject to your compliance with these Terms, QuantaTradeAI grants you a limited, non-exclusive, non-transferable, revocable license to access and use our platform and Services for your personal or internal business use only. This license is provided solely for the purpose of enabling you to use and enjoy the benefit of the Services as provided by us, in the manner permitted by these Terms. You may not use the content or Services for any resale or commercial use on behalf of a third party, except as explicitly permitted in a separate partnership or enterprise agreement with QuantaTradeAI.
- 8.3. Prohibited IP Uses: You agree not to (and not to attempt to):
- Copy, reproduce, modify, create derivative works from, publicly display, publicly perform, republish, or distribute any content or materials from the Services without our prior written consent, except as expressly allowed by fair use or applicable law.
- Reverse engineer, decompile, or disassemble any aspect of the platform or the software underlying our Services, except to the limited extent allowed by law (and if you must do so under law, you will first notify us and provide us the opportunity to provide necessary information to achieve interoperability or other purposes under the law).
- Remove or obscure any copyright, trademark, or other proprietary notices on the platform or in any content.
- Use any meta tags or other hidden text using QuantaTradeAI’s name or trademarks without our express written consent.
- 8.4. User Content: If you provide feedback, ideas, suggestions, or other information to us regarding QuantaTradeAI or our Services (“Feedback”), you hereby acknowledge that such Feedback is not confidential and you grant us a worldwide, perpetual, irrevocable, sublicensable license to use, reproduce, modify, and incorporate your Feedback into our products and services without any obligation to compensate you. Similarly, if you post or upload any content within areas of our platform that allow user contributions (e.g., in a forum or comment section), you retain ownership of your content, but you grant QuantaTradeAI a license to use, display, and distribute that content within our platform as necessary to provide the service. Please do not share content that infringes on others’ rights or that you wish to keep private, as other users might see what you post in public areas.
- 8.5. Third-Party IP: QuantaTradeAI respects intellectual property rights. If you believe that any content on our platform infringes your copyright or other IP rights, please notify us with detailed information so we can investigate and remove the material if appropriate (our contact information is provided in the Privacy Policy and at the end of these Terms). We may terminate the accounts of users who are repeat infringers in accordance with the Digital Millennium Copyright Act (DMCA) or similar laws.
9. Termination and Suspension
- 9.1. User-Initiated Termination: You may terminate your account at any time if you no longer wish to use our Services. To do so, follow the account closure instructions on our platform or contact customer support. We may require verification of your identity before closing the account. Account closure will typically be processed within a reasonable time. Note that if you have any pending transactions or positions, you should close them out or withdraw your assets before requesting termination, as you may not be able to do so after the account is closed. Additionally, even after an account is closed, this does not absolve you of any obligations incurred prior to termination (for example, any fees owed or any indemnification obligations for acts during usage).
- 9.2. Company-Initiated Suspension/Termination: We reserve the right to suspend, restrict, or terminate your access to any or all of the Services at any time, with or without notice, if we suspect, in our sole discretion, that:
- You have violated these Terms or any related policies (such as the Privacy Policy or Risk Disclosure).
- You are involved in fraudulent or illegal activities, or your account is associated with persons or entities sanctioned or blocked under applicable law.
- You have provided false, incomplete, or misleading information during the registration or verification process, or refused to provide information we require for compliance.
- Your use of the Service is causing harm to other users, to us, or poses an unacceptable risk (for instance, if you become insolvent or your account is subject to a legal dispute).
- We are obligated to do so by law or regulation (for example, pursuant to a court order or at the request of a regulatory authority).
- 9.3. Effects of Termination: Upon termination of your account, whether initiated by you or us, your right to access the Services will immediately cease. Any open trades or strategies may be halted or closed (we will generally try to close out positions at market prices at termination, especially if required by regulation or risk management). You should withdraw any remaining cryptocurrency or fiat balances promptly. If your account is terminated due to wrongdoing or illegal conduct, we may be obligated to freeze funds and/or report them to authorities, in which case withdrawal may not be possible until cleared by the proper process. Sections of these Terms which by their nature should survive termination (such as indemnification, limitation of liability, arbitration, etc.) will continue to apply to you even after your account is closed.
- 9.4. Right to Refuse Service: We reserve the right to refuse service to anyone for any lawful reason. This means we can also decline to open an account for an applicant or to provide certain features to a user, particularly if providing the service would contravene regulatory requirements or expose us to liability. We do not discriminate on the basis of protected characteristics (e.g., race, religion, gender) in our decisions — any refusal would typically be due to compliance or risk issues.
In many cases, we will attempt to notify you of issues and work with you to resolve them prior to suspension or termination; however, in severe or time-sensitive cases, we may not provide advance notice.
10. Governing Law and Dispute Resolution
- 10.1. Governing Law: These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Services or these Terms shall be governed by and construed in accordance with the laws of [Jurisdiction] (without giving effect to its conflict of laws principles). The choice of jurisdiction is based on the location of QuantaTradeAI’s corporate entity; if you need more information on our corporate domicile, please refer to our official website or contact support. If you reside outside of [Jurisdiction], you understand that you might be entitled to certain consumer protection rights or remedies under the laws of your country of residence. Nothing in this section seeks to override any rights you cannot waive under your local laws.
- 10.2. Arbitration Agreement: (If applicable) For users in jurisdictions where arbitration is enforceable and not prohibited by law, you and QuantaTradeAI agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Services (collectively “Disputes”) shall be resolved through final and binding arbitration, rather than in court, except that each party may bring claims in small claims court if they qualify. If you are a consumer residing in a jurisdiction that does not allow mandatory arbitration of consumer disputes, this arbitration agreement may not apply to you.
- Arbitration Rules: The arbitration will be conducted [by the American Arbitration Association (AAA) under its Consumer Arbitration Rules] or [by a similar reputable arbitration body], in the English language. The arbitration provider will charge certain fees in connection with the arbitration, which will be shared by or assigned to the parties as per the provider’s rules (subject to reimbursement for consumers under certain conditions).
- Arbitration Location: The arbitration hearings may be conducted in a location mutually agreed to, or if no agreement, in the county of your residence (if in the U.S.) or another convenient location determined by the arbitrator. The arbitration may also be conducted via telephone or video conference for convenience if both parties consent.
- No Class Actions: You agree that any Dispute is personal to you and us, and will be resolved solely through individual arbitration and not as a class action or other collective proceeding. The arbitrator may not consolidate more than one person’s claims or otherwise preside over any form of a representative or collective proceeding. You further acknowledge that by agreeing to these Terms, you and QuantaTradeAI are each waiving the right to a trial by jury or to participate in a class action.
- Exceptions: Notwithstanding the above, either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent (or enjoin) infringement or misappropriation of intellectual property or confidential data. Also, disputes regarding certain preliminary matters (like whether a claim is arbitrable) may be decided by a court if applicable law so provides.
- 10.3. Jurisdiction and Venue: If the arbitration agreement above is found not to apply to you or a particular claim (for example, if a court rules it unenforceable or you opt out as allowed below), then any judicial proceeding will be brought in the courts of competent jurisdiction in [City, Country/Jurisdiction]. Both you and QuantaTradeAI consent to venue and personal jurisdiction there, and waive any objections based on inconvenience.
- 10.4. Opt-Out and Time Limit: You have the right to opt out of the arbitration agreement (Section 10.2) by sending us a written notice of your decision to opt out within 30 days of first accepting these Terms. The notice must be sent to our mailing address (or email, if we provide one specifically for opt-outs) and must include your name, address, and account information. If you opt out, or for any other individuals for whom the arbitration agreement is held unenforceable, Section 10.3 governs the jurisdiction and venue for any court proceedings. Additionally, to the extent permitted by law, any claim or cause of action arising out of or related to the use of the Services or these Terms must be filed within one (1) year after such claim or cause of action arose, or be forever barred. (This does not apply to consumers in jurisdictions that prohibit such a limitations period.)
11. Miscellaneous
- 11.1. Entire Agreement: These Terms (along with the Privacy Policy, Risk Disclosure, and any other guidelines or policies provided to you) constitute the entire agreement between you and QuantaTradeAI regarding the Services, and supersede all prior and contemporaneous understandings, agreements, representations, or warranties, both written and oral, regarding the Services.
- 11.2. Amendments: QuantaTradeAI may update or change these Terms from time to time. If we make material changes, we will notify users by email (sent to the address specified in your account) or by posting a notice on our website prior to the change becoming effective. The updated Terms will be indicated by an updated effective date at the top. It is your responsibility to review any revised Terms. By continuing to access or use the Services after the updated Terms take effect, you agree to be bound by the revised Terms. If you do not agree to the new terms, you must stop using the Services and may terminate your account as per Section 9.1.
- 11.3. No Waiver: Our failure or delay in exercising any right, power, or privilege under these Terms shall not operate as a waiver thereof. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of QuantaTradeAI.
- 11.4. Severability: If any provision of these Terms is held to be invalid, illegal, void, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect. The parties shall endeavor in good faith to replace any invalid or unenforceable provision with a valid and enforceable one that, to the maximum extent possible, achieves the intended commercial result of the original.
- 11.5. Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. QuantaTradeAI may freely assign or transfer these Terms (in whole or in part) as part of a corporate reorganization, sale of assets, merger, or for other business reasons. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
- 11.6. Force Majeure: QuantaTradeAI will not be liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor, or materials, failure of any telecommunication or information services provider, or any other event beyond our reasonable control.
Contact Us
If you have any questions about these Terms, or need to provide notice to us pursuant to any section of these Terms, you can reach out to:
Email: legal@quantatradeai.com
We will typically respond within a reasonable timeframe. Official notices regarding disputes or legal matters should be provided via certified mail or courier to the physical address above, with a copy via email for expediency.
By using the QuantaTradeAI Services, you acknowledge that you have read, understood, and agreed to all of the above terms and conditions.